Questions about Animal Zoo Match , Farm Match and Penguin Pairs
Q: I bought the full game in-app purchase. What does it do?
A: The free game has only 1 game mode and 3 difficulty levels.
If you buy the full game you get all 2 game modes and 6 difficulty levels per mode!
And when we add more content in the game you get this for free.
Q: Does it show ads?
A: No. Make sure you update or get the latest version on the Appstore.
Q: I bought the full game some weeks ago but now the buttons are locked again.
A: Try to hit "Restore Purchases" in the settings menu or somewhere on the start screen. It should unlock the locked game modes again if you purchased before. You need to be logged in with the same Apple ID when you did the purchase.
Q: Sound is not working
A: Make sure sound is not muted on your device. Check the silence button on your iPhone.
https://support.apple.com/en-mt/guide/iphone/iphb71f9b54d/ios#
Also restart your device and close and restart the app.
How to close an app https://support.apple.com/en-gb/HT201330
If you still need our Support just drop us a message in a friendly manner.
Q: I bought the full game in-app purchase. What does it do?
A: The free game has only 1 game mode and 3 difficulty levels.
If you buy the full game you get all 2 game modes and 6 difficulty levels per mode!
And when we add more content in the game you get this for free.
Q: Does it show ads?
A: No. Make sure you update or get the latest version on the Appstore.
Q: I bought the full game some weeks ago but now the buttons are locked again.
A: Try to hit "Restore Purchases" in the settings menu or somewhere on the start screen. It should unlock the locked game modes again if you purchased before. You need to be logged in with the same Apple ID when you did the purchase.
Q: Sound is not working
A: Make sure sound is not muted on your device. Check the silence button on your iPhone.
https://support.apple.com/en-mt/guide/iphone/iphb71f9b54d/ios#
Also restart your device and close and restart the app.
How to close an app https://support.apple.com/en-gb/HT201330
If you still need our Support just drop us a message in a friendly manner.
